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Automotive repair shop

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We Service all
Makes and Models

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Customer Satisfaction
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Customer Satisfaction
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SCHEDULE APPOINTMENT

Home 2021-09-21T17:41:14+00:00

Welcome to Nelson's Automotive ,
your car service in Sandpoint, ID!

If you’re looking for auto repair in Sandpoint, ID, you’ve found us. Here at Nelson's Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Sandpoint car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Nelson's Automotive we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Sandpoint offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Sandpoint, we are totally confident that Nelson's Automotive is the best option in town!

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About Nelson's Automotive Sandpoint, ID

For years Nelson's Automotive has been there for the people of Sandpoint. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Sandpoint has to offer.

Our family of technicians and service staff sees their work here at Nelson's Automotive as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.

Nelson's Automotive was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Nelson's Automotive the best car service in Sandpoint!

Are you ready to experience the best Sandpoint car service available? Please give us a call or make an appointment here.

The Absolute Best Car Service in Sandpoint, ID

What sets Nelson's Automotive apart from all of the others in Sandpoint, ID?

Trust: When it comes to auto repair in Sandpoint, ID, it’s all about earning loyalty and trust by doing our very best every day. We are determined to earn and keep your trust.

Talent: At Nelson's Automotive , you can rest easy knowing that our highly-skilled, experienced auto service professionals are handling your car. Our technicians bring years of experience, skill, and education to the Sandpoint auto repair table.

Time: We take the time we need to provide you with top quality car service in Sandpoint, ID, and we take the time to talk to you about what that means. We listen to you so we understand your needs and goals for your auto repair.

Recently Serviced Vehicles

2005 Acura MDX

Acura MDX

Mileage
148,116
Service Date
9/2/2021
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures, test drive when finished.
  • FRONT BRAKE PADS HAVE 70% LINING REMAINING, REAR BRAKE PADS HAVE 30/40% LINING REMAINING BOTH SIDES, PARK BRAKE SHOES HAVE 90% LINING REMAINING
 
JIM W. gave our service a 5 star review on 9/17/2021

2016 Mercedes-Benz GLE350

Mercedes-Benz GLE350

Mileage
70,130
Service Date
9/20/2021
Services Performed
  • BRAKE INSPECTION
  • DRAIN AND FILL THE TRANSMISSION PAN
  • Check brake fluid for moisture and contamination. Inspect all hydraulic line and hoses. Inspect calipers and wheel cylinders. Inspect master cylinder and cap. Flush entire brake system including master cylinder, calipers, wheel cylinders until clean.
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures, test drive when finished.
  • REPLACE THE CUSTOMER SUPPLIED ENGINE AND CABIN AIR FILTERS
  • REPLACE THE FRONT AND REAR DIFFERENTIAL OIL
  • REPLACE THE TRANSFER CASE OIL
  • THE BATTERY FAILED THE 15 SECOND LOAD TEST @ 7 VOLTS IN 8 SECONDS. WE WERE TESTING AT THE JUMP START LUGS UNDER THE HOOD AND WE AREN'T CONVINCED THAT IS A GOOD TEST LOCATION, BUT IF THE BATTERY IS THE ORIGINAL ONE THEN IT IS VERY POSSIBLE THAT I T IS GETTING WEAK.
 
BECKY E. gave our service a 5 star review on 9/20/2021

2010 Subaru Forester

Subaru Forester

Mileage
121,669
Service Date
9/7/2021
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures, test drive when finished.
  • REPLACE THE STABILIZER BAR LINKS AND BUSHINGS
  • Inspect system for leaks. Flush power steering lines, pump, rack and pinion, and or gear box. Install new power steering fluid. Install power steering additive to revitalize seals and, Road test vehicle.
 
BROOKE B. gave our service a 5 star review on 9/11/2021

2008 Lexus RX 350

Lexus RX 350

Mileage
145,292
Service Date
8/31/2021
Services Performed
  • FOUND TO BE WORN THIN, WEAR SCRAPER BROKEN OFF SO IT WOULDN'T MAKE NOISE TO ADVISE OF CONDITION. PADS AND ROTORS NEED REPLACEMENT
  • REPLACED THE REAR BRAKE PADS, ROTORS AND ADJUSTED THE PARKING BRAKE SHOES.
  • REPLACED WORN FRONT PADS AND ROTORS
 
KEITH O. gave our service a 5 star review on 9/1/2021

2011 Toyota Tundra

Toyota Tundra

Mileage
97,772
Service Date
8/18/2021
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures, test drive when finished.
 
JASON M. gave our service a 5 star review on 8/18/2021

2013 Volvo XC60

Volvo XC60

Mileage
89,606
Service Date
8/11/2021
Services Performed
  • WE CHECKED THE OIL LEVEL AND IT IS FULL. WE SCANNED ALL 17 COMPUTERS AND THERE WERE TROUBLE CODES IN 6 OF THEM. THE PCM AND IT HAD A CYL. 4 MISFIRE CODE, P0167 LOST COMMUNICATION WITH IMMOBILIZER AND AN IDLE AIR CODE. WE CLEARED THE CODES TO SET IF GETTING RID OF THE IMMOBILIZER CODE WOULD ALLOW IT TO START AND IT DID NOT. WE NOTICED THAT THE INFOTAINMENT CENTER WOULD NOT DISPLAY ANY HVAC SETTING AND THERE WAS A LOW BATTERY WARNING ON THE CLUSTER. SO WE DISCONNECTED THE BATTERY FOR A PERIOD OF TIME TO REBOOT THE COMPUTERS. AFTER THAT THE INFOTAINMENT CENTER CAME BACK TO LIFE BUT THE VEHICLE STILL WOULD NOT START. WE CHECKED THE FUEL PRESSURE AND IT WAS LOW SO WE ADDED PROPANE AND IT DID NOT START. WE CHECKED FOR SPARK AND THERE WAS NO SPARK OUTPUT. WE CHECKED FOR VOLTAGE TO TE COIL AND THERE WAS NONE. WE STUDIED THE WIRING DIAGRAM AND FOUND THE RELAY TO BE GOOD AND GETTING VOLTAGE BUT FUSE #35 WAS BLOWN. WE REPLACED IT, CRANKED THE ENGINE AND THE FUSE BLEW IMMEDIATELY. WE REMOVED THE #4 COIL AND FOUND IT TO BE BURNT AND MELTED. WE CHECKED THE SPARK PLUG AND IT IS WORN .011" BEYOND THE SPECIFIED GAP. WE ALSO NOTICED THE #5 IGNITION COIL HAS A BURNT SPOT ON TOP OF IT. THE SPARK PLUGS AND # 4&5 COILS SHOULD BE REPLACED.
  • REPLACE THE #4 AND #5 IGNITION COILS AND THE SPARK PLUGS
 
JAMIE S. gave our service a 5 star review on 8/14/2021

2009 Ford Flex

Ford Flex

Mileage
177,539
Service Date
8/11/2021
Services Performed
  • WE SCANNED THE PCM AND FOUND CODES P0301 CYLINDER 1 MISFIRE, P0316 MISFIRE DETECTED ON START UP, P0352 IGNITION COIL B PRIMARY CIRCUIT MALFUNCTION, P0354 IGNITION COIL D PRIMARY/SECONDARY CIRCUIT, AND P0150 BANK 2 UPSTREAM HEATED O2 SENSOR CIRCUIT MALFUNCTION. WE REMOVED THE #1 IGNITION COIL AND FOUND IT TO BE BURNT BADLY AND THE SPARK PLUGS ARE SO WORN THAT THEY ARE GAPPED AT .090" WHICH IS NEARLY DOUBLE THE SPECIFICATION.
  • REPLACE THE SPARK PLUGS AND IGNITION COILS
 
STEPHEN M. gave our service a 5 star review on 8/12/2021

2012 Acura TSX

Acura TSX

Mileage
74,042
Service Date
8/9/2021
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures, test drive when finished.
  • DRAIN & FILL THE TRANSMISSION
 
WENDY T. gave our service a 5 star review on 8/10/2021

2006 Toyota Highlander

Toyota Highlander

Mileage
97,137
Service Date
8/6/2021
Services Performed
  • DIAGNOSE BEARING NOISE IN THE DRIVETRAIN
  • REPLACE THE RIGHT REAR WHEEL BEARING ASSEMBLY
  • FREIGHT
 
ROBERT S. gave our service a 5 star review on 8/10/2021

2013 Subaru Outback

Subaru Outback

Mileage
59,083
Service Date
8/5/2021
Services Performed
  • REPLACE THE SERPENTINE BELT
  • IT ONLY GOT DOWN TO ABOUT 49 DEGREES. SO IT WILL NEED TO BE RECHARGED.
  • REPLACE THE HOOD LIFT SUPPORTS
  • Service air conditioner. Check condition of all belts and lines. Evacuate and recharge with reclaimed R-134. Test system performance.
 
MICHAEL G. gave our service a 5 star review on 8/10/2021

2012 Mercedes-Benz ML350

Mercedes-Benz ML350

Mileage
72,257
Service Date
8/4/2021
Services Performed
  • WE SCANNED THE ECM AND FOUND A CODE14B100 COMPONENT 'HOT FILM MASS AIRFLOW SENSOR' HAS A PLAUSIBILITY ERROR. WE RESEARCHED THE CODE AND FOUND INFO ABOUT PERFORMING AN ADAPTATION FOR THE NEW AIR FILTER. WE DID THAT AND THEN CLEARED THE CODES AND DROVE IT. THEN SCANNED IT AND IT THEN HAD CODES 156000 DURING EGR/ARF CONTROL, THE NEGATIVE CONTROL DEVIATION TOO HIGH AND 1A2600 (WHICH NO INFORMATION IS PROVIDED FOR THAT CODE). WE DECIDED TO CLEAN THE MAF SENSORS BECAUSE THEY WERE READING DIFFERENT FROM EACH OTHER. WE CLEARED THE CODES AGAIN AND DROVE IT. THEN WE HAD CODES 156000, 1A2600, 1A2400 (AND THERE IS NO INFO FOR THIS CODE), 150200 UPPER LIMIT VALUE OF THE MAF SENSOR HAS BEEN SURPASSED AND 14B100MAF SENSOR HAS A PLAUSIBILITY ERROR. AT THIS POINT WE CALL IDENTIX'S MERCEDES SPECIALIST FOR A PAID CONSULTATION. HE INSTRUCTED US TO PERFORM A "TEACH-IN DRIFT" WHICH MEANS GETTING THE COMPUTER TO LEARN THE DIFFERENCES BETWEEN THE 2 MAF SENSORS. WE DID THAT, CLEARED THE CODES AND DROVE IT AGAIN. AND 5 OF THEM CAME BACK. WE SPOKE TO THE CONSULTANT AGAIN AND HE SAID THAT THE EGR SYSTEM MAY BE RESTRICTED OR THE VALVE CAN BE STICKING AND THAT ALL OF THIS MAY BE COVERED UNDER WARRANTY. WE CALLED THE DEALER WITH THE VIN NUMBER AND THEY SAID THAT THE REPAIRS HAD ALREADY BEEN DONE TO THIS VEHICLE. AT THAT POINT I ASKED ABOUT THE CODES WE ARE SEEING AND THEY SAID THAT THE PARTS THEY PUT IN SOMETIMES DON'T "PLAY WELL" WITH THE OLD REMAINING PARTS AND THAT THERE IS A POSSIBILITY THAT IT COULD ALL BE RELATED, BUT THEY WOULD NEED TO DIAGNOSE IT THEMSELVES. THEY ARE BOOKING APPOINTMENT FOR LATE SEPTEMBER-EARLY OCTOBER.
  • CONSULTATION CALL
 
DENNY L. gave our service a 5 star review on 8/10/2021

2010 Lexus RX 350

Lexus RX 350

Mileage
112,727
Service Date
7/29/2021
Services Performed
  • Lubricate and check chassis. Change oil and oil filter. Check air filter and breather filter. Check all fluid levels and tire pressures, test drive when finished.
  • REPLACE THE BATTERY AND THE POSITIVE CABLE END
 
CHEYENNA W. gave our service a 5 star review on 7/30/2021